FAQ – Manufacturers

Frequently Asked Questions

How many products can I track?

Unlimited! Some of our clients choose to track their entire product assortment. Others prefer to track key items, or just items that have MAP pricing or are prone to violations. Either way, our system does not limit the number of products to track

How many retailers can I track?

Unlimited! Some clients prefer to track some large key retailers, in conjuction with Shopping Engines and Marketplaces, whereas others prefer to others prefer to track anyone selling any of their products. Either way, our system can handle as many sites as you want us to track.

Can you track the sites I choose? What if you aren’t already tracking them?

Sure! We can track any public site that you wish, regardless of whether or not we are currently tracking them. Each setup for each client is custom, so we can always track whatever sites you wish us to track.

I have problems with unauthorized vendors. I don’t always know who is selling my products…

No problem! Chances are, those vendors are listing their products on some shopping engine or marketplace, and we can capture any and all vendors selling products on shopping engines and marketplaces. We can even do some research for you before you begin using our daily price tracking service to help you figure out who is selling your products, and which products they are selling.

My vendors sometimes hide their prices by forcing you to add the product to the shopping cart before a price is displayed. Can you capture that price?

Sure! Our system can detect an Add-to-Cart price, add it to the cart, and then capture the price in the cart.

My vendors don’t always list the UPC or Model Number on their site. Can you still match the products?

We certainly can! We wish all sites just worked off of UPC, but the fact is, most sites don’t, and we’ve developed a highly sophisticated, proprietary software that is smart enough to search by whichever way works best for a given site. Our system works with whatever data is at our disposal to obtain the matches for your products.

I am a manufacturer, but my items aren’t branded. Can you track comparable products to mine?

Sure! We can work with you to discover the attributes that are most important for each product, and match based on attribute.

Will you use my data to help my competitors?

Never! Each client account is contained within its own separate portal. We’ll happily sign a Non-Disclosure Agreement, though, so you can be sure that your data won’t be passed around.

How will I know how to use your system?

We will provide you with a comprehensive training, as well a User Guide. You’ll also be assigned a Dedicated Account Manager, who will be your personal liaison to answer any questions you may have, provide additional training, and work through any changes you’d like to make to your account.

Scanning once a day is too much for me. Can you scan less frequently?

Yes, we certainly can. Just let us know how often you’d like to scan, and we’ll take care of it for you.

Pricing in my industry is very dynamic. Can you scan pricing more than once per day?

Yes, we generally can. Before we begin, however, our programmers will need to review the details of your account to ensure that our scanning will not harm a competitors’ site, and that our anonymity will still be protected.

Some of my vendors don’t list their prices online. Can you still gather them for me?

PriceManager is an online data gather tool. Therefore, we can gather any data that is available online. If information is not available online, we cannot gather it. However, if you do work with a Secret Shopper service, we can integrate that data within our system so that it’s all contained in one place to facilitate a simple decision-making process.

Can you track the pricing for Marijuana? Child Care Services? Car Washes? Nannies? Home Aides?

Nope! Sorry!

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